Welcome to our About Us page, where you can learn more about

our company and what we do

Who we are

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Our Mission

Our Story

Our ONLINE Store has been created to provide you the customer with a user-friendly online shopping experience, to bring our products to YOU the customer and enable you to shop at your own leisure without pressure.


We take in pride in Importing and Stocking Quality, yet affordable products. In addition we supply the South African Market, by sourcing from small manufacturers and providing them with exposure through our bigger platforms.


We are proud of our Inhouse, Quality Branding Solutions. Your products will be branded with care, skill and professionalism and you will love every order delivered to you. Branded or Unbranded, you are welcome to make that choice.

Defined Hospitality Solutions was established in 2015. We spread our wings from there and have since become a trusting and dedicated supplier to our highly valued clients.


Our main focus is on the Hospitality & Commercial sector, to provide you with a variety of Event, Promo, Conference and Staff solutions. We do not say no the private sector regarding Wedding and Special Celebrations and EVERY Customer is treated equally with a friendly and warm-hearted approach.

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From how we serve our customers, to how we work with each other, integrity is at the core of everything we do. We believe in transparency, honesty, and communication as the foundation of strong relationships both internally and externally. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our customers receive the best service.

Our values